Perfect Hostبيرفكت هوست

Maintenance & Support (SLA)

Your sites and systems kept updated and secure — with response times written in the contract.

From SAR 450 Monthly
Choose a packageAsk us

What you get

  • Updates and security patches
  • Fixes within defined response times
  • Backups and monitoring
  • Monthly development hours
  • Monthly report

Right for you if

Any site or system your business depends on

How we work

  1. Consultation and discovery
  2. A clear quote and scope — accepted online
  3. Delivery in milestones you track
  4. Running and care after launch

Packages

Basic Care

For one website

SAR 450/ monthor SAR 4,500 yearly — 2 months free
Subscribe

Best for: A company site needing updates and protection, few changes.

What you get

  • Monthly security updates
  • Next‑business‑day response؟Response time: when we start on your issue — not when the fix is done.
  • 1 hour of content or design changes per month؟One hour of real developer/designer work for small changes. Doesn't roll over.
  • Text, image and news updates within that hour؟A dashboard to edit text, images and news yourself — no developer needed.
  • Backups and monitoring؟We check your site every few minutes and alert you the moment it goes down and back up.

Not included

  • Hosting (if not with us)

Enterprise Care

Around the clock — full site operation

SAR 3,600/ monthor SAR 36,000 yearly — 2 months free
Subscribe

Best for: Platforms that can't afford downtime, with content updated weekly.

What you get

  • 1‑hour critical response, 24/7؟Response time: when we start on your issue — not when the fix is done.
  • 15 development hours per month؟One hour of real developer/designer work for small changes. Doesn't roll over.
  • 4 articles a month plus page copy refreshes؟An original 800–1,200‑word article: keyword research, writing, a licensed image and publishing on your site.
  • Full bilingual site content management؟Each language is written natively for its reader — not a literal translation.
  • Dedicated service manager
  • Quarterly recovery test؟A full copy of your site and mail daily on a separate server; restores are free via a ticket.

Prices exclude VAT (15%), added on the invoice.

Related services

24/7 Monitoring

We know your site is down before your customer tells you. Instant alerts, SSL and domain tracking.

Tailored

Tech Partner (CTO‑as‑a‑Service)

A full tech team on a monthly hours bank you can see in your dashboard — instead of hiring one.

From SAR 3,000

Build‑Operate‑Transfer (BOT)

We build it, run it with our team until it's stable, then hand it over with full knowledge transfer.

Tailored

Not sure where to start?

30 minutes with a specialist — free, no commitment. Leave with a clear next step.

Book your slot Message us